They continue charging me months after I received an email saying my service will expire, after I cancelled the auto-renew online, and after two live chats. What sort of support is available? BBB Business Profiles may not be reproduced for sales or promotional purposes. ” In other words, I can pay three times the cost of my shared plan in order to receive timely ticket support. This company uses the live chat platform shared by many other companies, which employs outsourced customer service agents. Bluehost has been a leader in the world of hosting for many years, frequently found at the top of recommendation lists, including being recommended by WordPress. The results were extremely positive with Bitcatcha reporting that our website hosting server is ‘running exceptionally quick’.
A truly powerful dedicated solution starts much lower than the competition’s rates so you can sign up with this company if you want to save money as you host your website on a larger platform. They place a data cap on all of their plans. I can only assume there isn't a hosting category. No overselling – ASO does not oversell – you get what you paid for. Web stats, as of April 27, 2020 – Rackspace Cloud Files now supports CNAMEs. I thought, well, great, no need for another account.
- I'd just go any make my purchase at the company that made the product.
- I'm NEVER using your services again.
- A Small Orange provides altogether 4 shared hosting plans all of which can be used to host Joomla.
Is there an affiliates program available? Once we clicked on ‘Buy Now! Another great thing to bring some peace to your mind is their 90-days money back guaranty. In other words, NO. Under this category, you can fulfill the hosting facilities that are essential for any website. How to find the best hosting for you, goDaddy has evolved into a mature and flexible web hosting provider that offers a slew of tools and services to help satisfy most website needs. They have discontinued their telephone support feature at present. So yes, in our opinion, A Small Orange is a great value.
You can count on it to be a rock-solid foundation for your website. The company has a 3Degrees Certificate Of Environmental Leadership stating that A Small Orange is committed to helping the environment by lowering carbon footprint. Besides, the data centers of this company are set up with the latest technology. As of today, it has been down for 3 days. 99 cent" prices and everything is displayed is a very clear manner. "Again for anyone who missed it: Founded in Atlanta in 2020, ASO has steadily crept up the mythical web hosting ladder to now host over 450,000 sites across the globe.
The ‘Tiny’ plan is $5. I guess the amount will go unpaid and I will probably be sent to collections at some point, reflecting on my credit which then I'll have to spend hours fighting. One of the main selling points of A Small Orange is their dedication to customer service.
I have also read articles from their customers that state the performance is usually pretty good. A Small Orange’s Shared Hosting Plans are divided into four different packages. EIG has bought hundreds of host.
A Small Orange passed most of our tests with flying colors. DreamHost's plans start at $4. To sum it all up, A Small Orange is an expensive provider with dodgy customer support and subpar performance.
- Tiny, Medium, and Large.
- Sometimes my site was fast, sometimes not.
Uptime & Performance
I have seen them grow a lot over the last 4 years so I figured I would do a A Small Orange review. Prior to the latter part of 2020, they were one of the very best hosting providers, and this is mostly because their customer service was bar none. In many cases, users would expect SSD hosting to be blazingly fast. My best guess is EIG finally got involved with A Small Orange. These are just a few of the questions you’ll need to consider when selecting a hosting provider. We have reviewed/selected 10 best webhosting from some of the world top web hosting companies.
That may work in some instances, but A Small Orange disagrees. Their highly trained support members are ready to assist you with all manner of issues related to web hosting services. There are some customer complaints about downtime especially for the small plans, overall A Small Orange is a recommended platform.
Customer Service Review
They repeatedly told me that what I was seeing in the Apache log file was a periodic gentle restart which frequently happens on all shared servers when (for example) someone adds a new domain to their cPanel. The shared service seems more reliable than the VPS. A Small Orange’s customer support didn’t let us down, getting back to us quickly with responses that were both detailed and well-informed. ASO offers Softaculous, an installer that’s part of cPanel and 100 scripts can be installed with no hassles at all. They didn’t always do this, but we’ve noticed that for the last few months they seem to be doing it. Having the beginning based in Atlanta, Georgia inside the US, it's right now located in Durham, North Carolina. However, you have to be a paying customer to view this.
Softaculous as their CMS script installs. Most of the hosting companies offer a similar range of plans and have a very complex arrangement. They also offer pro-rated credit for any unused service if you cancel after the 90-day period. Review limitless hosting, what we haven´t been too excited about either is the electronic program guide. We were put off the provider from the moment we entered our details on the billing page. We are a knowledgeable and insightful bunch, excited to resolve any issue or answer any questions that you may have. A Small Orange is dedicated to offering reliable customer service.
This can lead to a whole host of problems and what many customers have reported is that they haven’t been able to get sufficient advice or answers to some of the more technical questions. In my attempts to receive help, I have experienced a few problems, such as agents being unable to fully understand my question and/or fully comprehend the situation I was in. In our web hosting reviews we came across plenty of interesting providers, maybe some of them will catch your eye! Small (starting at $4. )They are useless. The original founder, Tim Dorr, is now in charge of Army of Bees web design.
Best Features of ‘A Small Orange ‘Hosting
But most don’t actually deliver unlimited benefits. December 2020 average uptime: 37 per month) annually (or $16. Are you f***** kidding me? It allows the users to get the facilities from this sector by issuing only $20 per month. Naturally, WordPress is also supported. 9% uptime guarantee, A Small Orange is a smart choice for small businesses looking to grow their site over time.
A Small Orange does offer 3 different plans which are called their business plans. People who read this also enjoyed, this is particularly difficult for those that have no experience. The only negative experience we encountered related to ASO’s interface was the sign-up process itself. It turned out it was just my naivety! The business hosting section is very effective under A Small Orange. A Small Orange advertises a 99.
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Sitelock is also available as an additional purchase starting at $20 a year, something that is highly recommended if you are running an e-commerce site. – ASO does not oversell – you get what you paid for. Backup plugins, and sometimes the old version turns out to be the best one. It's not awful by any means - but not any good either.
Let's have an overview of what these plans offer: If you are a web developer I recommend you look into DigitalOcean as an alternative, the pricing is the same but the per-dollar value blows this piece of crap company out of the water. However, unlike those two more notable brands, A Small Orange seems to have not lost their straightforward approach. Check the paid hosting plans, it’s comprised of powerful servers that are arranged in a grid pattern. 90-day money-back guarantee.
As far as we’re concerned, that’s well within the acceptable range for a popular WordPress host.
A Small Orange Review 2020: Dont waste your money
The current CEO of the company is Douglas Hanna. 1&1 ionos, in the past ten years of managing WordPress sites, I have used more than twelve WordPress shared hosting services, two managed web-hosting services, and one unmanaged VPS server. Generally, it covers the hosting system almost in all sectors. If it’s something that requires a little more looking into, they might open a ticket and take care of it there, but that’s a pretty standard practice for web hosts. The price tag for these plans is $20, $40, and $60 per month. There was ZERO actual way to talk to a person to get this resolved and just spent hours on email and chat going around in circles having them ask for the same info and denying my request to cancel. A Small Orange (ASO) founded in Atlanta more than a decade ago in 2020. Weebly's drag-and-drop functionality let me quickly build an attractive page complete with slideshows, contact forms, social media links, and more.
- I couldn’t really test the uptime of the site myself, and doing so isn’t really that meaningful when done on an one-month scale.
- These brands are hand-picked by our hosting experts.
- I asked for a refund for both IP and the new account that I pad an annual price for.
- In the event of any data loss, R1Soft Bare Metal Restore Backup Manager is used to give you a simple and quick restore of your information.
- Live server status monitoring page, an active forum.
- With 24/7 e-mail and phone support, ASO has most bases covered should you have any issues with your website.
Overall Pros And Cons
With that said, let’s move on to the review of A Small Orange. A Small Orange only provides two options for support: With that in mind, check out some of the other hosts we’ve featured in the past: All their plans support PHP, Ruby on Rails, and Python. Hostgator cloud web hosting plans, pCI Compliant? However, if you don’t have the technical skills to do it yourself, then it’s a good option. Semi-dedicated hosting allows customers to access specific servers with full root access. Your mileage may vary for international visitors, but if you’re considering setting up a US-based website, this host offers excellent performance.
Jumping back more than 10 years, I find: Instead, it sets generous, genuine limitations. One of the things we most liked about the billing page was that there were no nasty hidden extras.
Enterprise-standard servers: This video gives you a good idea of how hosting from A Small Orange works as well as setting up WordPress after signing up. Right when we thought that A Small Orange hosting was perfect, we found a few things that we thought they could improve on. For comparison, this is nearly identical to HostGator’s shared server hardware.
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Again, this is a minor annoyance (it’s literally just checking a box on the sign in page) but we still find it to be just a tiny bit irritating (it might not be to other people) because we frequently clear my cache/cookies and it seems like we always have to check the box and there’s no way to get around that. Free vs. paid vpn: which is truly better?, strict no-logs policy We tested dozens of VPNs in multiple locations for speed, and ExpressVPN came out on top. I generally recommend going with a better service such as Sucuri. ASO is committed to keeping your data secure, and its data centers include a range of security features, including 24/7/365 on-site support technicians; physical ID checks, biometric access, and keycard access; and full CCTV surveillance that is backed by digital recording on file.
Eventually, he confirmed that it was, in fact, free and that A Small Orange must have made it free when they introduced CodeGuard as a paid addon. But it's painfully clear that it's not a 64% rating company anymore. They also offer a 10-day money-back guarantee on their web design service. I'd reach out to their online support and it would take over a day for issues to be resolved. All reseller plans are backed up daily automatically, have numerous restore points and strong passwords are used for added protection. You can offer the best solutions, but if the support isn't there, why even bother?
Review A Small Orange
The rest should be around 30-45 days. The result was quite surprising to me, because A Small Orange gave MDDHosting a run for its money. But still A small orange didnt care for it. Is it a deal breaker? Yes, this site (and this page) has affiliate links to help compensate us for our time to create content, and to pay for expenses, but this isn’t an “affiliate site” like the others. What you get with A Small Orange is uncluttered and crystal clear information that provides a reliable service to its users.
BBB Business Profiles generally cover a three-year reporting period. EIG own some of the largest and most well-known web hosting companies such as BlueHost, HostGator and iHost. The cost of servers is a little high when compared to other hosting companies because they’re a green company, so lots of users feel they’re making a useful contribution in this way. How to find the best uk web host, officially recommended by WordPress PROS:. They offer up to 2 months free to those who sign up for an annual contract. The cheapest plan is called Tiny and costs USD 5. They also actively run Linux Malware Detect (Maldet) on all shared servers, along with ModSecurity as an external, web application firewall for any 3rd party applications you might install. A Small Orange is no longer my host.